HostelEarth.com understands that privacy and security are important and we are strongly committed to protecting the privacy and security of our customers and website visitors. We have been processing online reservations for close to a decade and have always placed the security of our internet transactions and our customers credit card details as our top priority. The following information is designed to help you understand how we use your information and how we protect your privacy and security. By visiting this site, you accept the practices described in this Privacy & Security Policy.
What Information Do We Collect?
How Do We Use Your Information?
In addition to these communications, if you have provided an email address, either through registration as a HostelEarth.com member or subscribing to our mailing lists, we may use email to send you notifications about special offers and services or to tell you about opportunities available from our partners. We never provide your email address to any third party except through the reservation process as described above. You have the right to opt-out of any or all marketing and informational communications from HostelEarth.com. This can be accomplished by using the unsubscribe link or instructions provided in our emails. We will, however, communicate status about any active reservation, or other service you have subscribed to, by email.
Credit Card Security
The cardholder account information you provide is protected in accordance with the PCI DSS. Your account information is used to make charges associated with your reservation or service transaction. It is also transmitted to the travel service provider to guarantee your reservation. The transmission of your cardholder account information is encrypted and protected according to the standards and practices described in this Privacy & Security Policy.
It is common for travel service providers in certain regions to require your credit card security code (3 or 4 digit CVV code) for verification. We will notify you when the travel service provider requires this information, and provide you with an opportunity to send the security code yourself.Is My Information Secure?
HostelEarth.com uses advanced industry practices to safeguard the confidentiality of your personally identifiable information. HostelEarth.com treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data, including encryption utilizing a technology called SSL (Secure Sockets Layer).
When you book a reservation, sign in, or update your personal membership information, HostelEarth.com automatically encrypts your personal information in transit from your computer to our server using the Secure Sockets Layer protocol (SSL) with the industry's highest available encryption key length. There are billions of possible key combinations, and only one of them works. So, it is almost impossible for an unauthorized party trying to intercept the information to find the right key, even if equipped with the best computers. This means your confidential information, as well as your credit or debit card transaction, is safe according to the highest level of security globally available on the internet.
Reviews, Comments and Social Content
HostelEarth.com makes no representations or warranties with regard to the sufficiency of these security measures. Neither HostelEarth.com nor any of its owners, directors, employees, affiliates, or other representatives shall be responsible for any damages that result from a lapse in compliance with this Privacy & Security Policy because of a security breach, technical malfunction or or any other problem associated with privacy or security. HostelEarth.com shall not be liable in respect of any claims, demands, damages, losses, or expenses arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this Privacy & Security Policy and your consent.
Changes to this Privacy & Security Policy
For more information, please see the HostelEarth.com Terms & Conditions.
Any questions, please contact: